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Thank you for taking the time to complete this 11-question survey. Information Technology is very interested in ensuring that all William Paterson Community members are satisfied with the services we provide to the University. We will publish a report of the survey results on our website and state what changes we will make based on your feedback. This survey is anonymous.
What is your role at the University (choose all that apply)?
Student Main Campus
Student WP Online
Full-Time/Part-Time Faculty
Adjunct Faculty
Staff
Administrator
Other WP community member
Approximately how many times per year do you contact IT for help, to report a technology issue, or to request assistance for a broader technology initiative?
0
1-5
6-10
10+
How do you usually contact IT or request assistance? (check all that apply)
Call the IT Helpdesk at 973-720-4357 (HELP)
Enter a ticket in the IT Helpdesk system (www.wpunj.edu/helpdesk)
Call a specific IT staff member
Email a specific IT staff member
Send a Teams message to a specific IT staff member
Review the IT Wiki (www.wpunj.edu/itwiki) for information
Other (please specify)
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